We are constantly working to ensure our fundraising platform is not only the easiest but the safest, most secure option for all of our organizer and sellers’ fundraising needs. Here are some important notes regarding Double Good’s account security practices:

- We will notify you of any changes to your organizer profile. This includes changes to your email address, phone number, and payout account information.

- Double Good will never ask for the OTP (one time password) sent to your phone or to ask you to forward a magic link email.

- Be cautious of any unknown third parties reaching out to you on social media regarding supporting your fundraiser; verify their authenticity and legitimacy before sharing any personal information or clicking any links they may send you.

- Should you receive any communication from Double Good and you’re unsure of its validity, do not click any links. Legitimate emails from Double Good will come from an address with a @doublegood.com domain.

Our fraud operations and product team are diligently building even more safeguards and functionalities as we progress through the year. Should you have any additional questions, reach out to our Customer Support team.