The timeframe to receive your payout for a fundraising event depends on the payout method selected by the organizer: direct deposit or check.

After your event ends, there is a short settlement period while credit card transactions are finalized. Once that process is complete, funds are automatically sent to the payout method on file.

Please note that payouts cannot be expedited.

Direct Deposit

Direct deposits typically arrive in an authorized bank account about one week after the event ends. To avoid delays, make sure your payout method is added before the event ends.

Mailed Check

Checks are sent via USPS First Class Mail and typically arrive within 2–3 weeks after the event ends.

If it has been longer than the timeframes above and you still have not received your payout, please contact our Customer Support team for assistance.