If you requested to authorize your direct deposit via a micro-deposit and never received it or you entered incorrect bank information, you'll need to reset the payout method in the Double Good app by entering incorrect amounts and attempting again. Here's how:

Reset your micro-deposit

1. From Double Good home screen, tap on your event

2. Tap into the event's Payout Manager

3. Tap "Enter Micro-Deposit Amounts"

4. Enter a random 3 letter code code

5. Repeat this twice and the originally linked bank account will be removed

6. Tap "Try Again" and you'll be prompted to enter a payout method again

Need additional help? Contact us at help@doublegood.com, or text or call us at 630-568-5544, and we'd be happy to assist you.