Signing in and updating your profile

Here’s how to sign in, create an account, or update your profile in the Double Good app.

Double Good does not use a traditional password. Instead, you’ll sign in with your mobile phone number and a 4-digit verification code sent by text.

Before you start

Make sure you have:

• A mobile device that can receive text messages
• The Double Good app installed
• An active Double Good account, if you’re updating profile details

How to sign in or create an account

1. Open the Double Good app.
2. Tap Get Started.
3. Tap Next twice, then tap Let’s Go.
4. Enter your mobile phone number.
5. Check your text messages for the 4-digit verification code.
6. Enter the code in the app.
7. If this is your first time using Double Good, finish your profile by adding your name and email address.

How to update your profile

1. Open the Double Good app.
2. Tap your initials in the top-right corner.
3. Select Account.
4. Update your name, email, or profile picture.
5. Tap Save.

If you do not receive a code

First, make sure your phone number was entered correctly. You’ll also need to use a mobile device that can receive SMS text messages.

If the code still does not come through, try requesting a new one in the app.